This year, the Europe Regional Roundtable will be taking place on 5-6 June 2019 in Athens, Greece

As of February 2019, none of our affiliate countries in Europe will need a visa to travel to Greece for the Roundtable. However, please be sure to regularly check your Embassy's website to stay up-to-date on any changes in visa requirements.

June 5 - Day 1 of the Roundtable

9.00 Icebreaker & Parking lot

10.00 Session #1: Best practices

Make-A-Wish Israel, UK and Greece will share their best practices with us.

12.00 Lunch – 1 hour

13.30 Session #2: Ideal Volunteer Management process

Based on the input of the affiliate taskforce (in 2017) the ideal Volunteer Management Process will be shared. We will have interactive discussions about Recruitment, Competencies, Roles, Responsibilities, Training.

Objective: Professionalize your processes on volunteer management

16:45 Feedback & Wrap up

Getting your initial feedback on the previous sessions.

17.30 End of Day 1

June 6 - Day 2 of the Roundtable

9.00 Session #3: Code of Ethics

To grow the shared culture within the global community we will focus on this topic during every gathering we have. This time we will discuss the Code of Ethics and its toolkit and what this means for volunteers and Volunteer Management.

Objective: To translate the Code into the daily life of an affiliate

10.00 Session #4: Volunteer access in the Wish Cloud

When volunteers have an active role in the Wish Journey, access to the CRM-system will be very helpful for them. The technology team will share how this could look like in the Wish Cloud.

Objective: To optimize the Wish Journey and volunteer involvement by technology..

11.15 Session #5: Homework discussion

Affiliates are given the opportunity to share their homework with us.

12.30 Lunch – 1 hour

13.30 Continuation of session #5: Homework discussion

14.30 Session #6: Individual affiliate work: from 'is' to 'shall'

Using the information from day 1, each affiliate will compare its own present situation of Volunteer Management and Technology (“is”) with the desired process in their affiliate (“shall”). Then, having identified the desired process (based on the ideal process, tweaked to fit the specific situation of the affiliate), each affiliate can make an implementation plan: short term (quick wins) and long term. We will provide a template to work with.

Objective: To get a clear picture of possibilities for improvements. Each affiliate will have (the start of) a plan for Volunteer Management and Technology in their affiliate

15.45 Two actions

Each affiliate will present two actions that will be followed up 8 weeks after the Roundtable. We will schedule a zoom call to share with each other.

17.00 Feedback and Takeaway

17.30 End of program

Please find the evening events below. Let us know if you will be joining any of the (evening) activities or trips, by mailing as soon as possible to conferences@worldwish.org. Space is limited, so please register early!

June 3

• Annual Dinner-For-Wishes themed 'Wish upon a Superstar'

The dinner will take place at CITY LINK on 5-7 Voukourestiou str., Athens 10564. You are more than welcome to join if you like, but please contact Elise or Sandra beforehand through conferences@worldwish.org, for logistical reasons. More info regarding the costs coming soon

June 4

• Welcome reception at the hotel from 18.00-22.00. More info regarding the costs coming soon

June 5

• Dinner at the Dionysos restaurant located on the downslopes of the Acropolis. Costs are covered by Make-A-Wish Greece

June 6

• Dinner at the old Stamatopoulous tavern with folklore Greek music. The cost will be around €40/person all inclusive.

June 7

• Trip to Faros Vouliagmeni

There will be a combination of sunbathing, swimming and light lunch, all on the beach! https://krabo.gr/ The costs will be around €70/person all inclusive