This year, the Latin America Regional Roundtable will be taking place on 8-9 May 2019 in Bogotá, Colombia

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Day 1

8.30 Icebreaker & Parking lot

9.20 Session #1: Ideal Volunteer Management process

Based on the input of the affiliate taskforce (in 2017) the ideal Volunteer Management Process will be shared. We will have interactive discussions about Recruitment, Competencies, Roles, Responsibilities, Training.

Objective: Professionalize your processes on volunteer management

12.30 Lunch – 1 hour

14.00 Session #2: Volunteer and Staff roles in the Wish Journey and Fundraising

The implementation of the Wish Journey has taught us that the right Volunteer Management process is crucial for success. Which roles can the volunteers and staff have in the Wish Journey and Fundraising? How can you give more responsibilities to your volunteers?

Objective: Think about getting more involvement from your volunteers and changes in the role of staff.

15.30 Lego exercise

17.30 End of Day 1

Evening Program

Day 2

8.30 Session #3: Code of Ethics

To grow the shared culture within the global community we will focus on this topic during every gathering we have. This time we will discuss the Code of Ethics and its toolkit and what this means for volunteers and Volunteer Management.

Objective: To translate the Code into the daily life of an affiliate

9.30 Session #4: Volunteer access in the Wish Cloud

When volunteers have an active role in the Wish Journey, access to the CRM-system will be very helpful for them. The technology team will share how this could look like in the Wish Cloud.

Objective: To optimize the Wish Journey and volunteer involvement by technology.

11.00 Session #5: Homework discussion

Affiliates are given the opportunity to share their homework with us.

12:30 Lunch

13.30 Session #6: Individual affiliate work: from 'is' to 'shall'

Using the information from day 1, each affiliate will compare its own present situation of Volunteer Management and Technology (“is”) with the desired process in their affiliate (“shall”). Then, having identified the desired process (based on the ideal process, tweaked to fit the specific situation of the affiliate), each affiliate can make an implementation plan: short term (quick wins) and long term. We will provide a template to work with.

Objective: To get a clear picture of possibilities for improvements. Each affiliate will have (the start of) a plan for Volunteer Management and Technology in their affiliate

14.45 Two actions

Each affiliate will present two actions that will be followed up 8 weeks after the Roundtable. We will schedule a zoom call to share with each other.

15.45 Feedback and Takeaway

16.00 End of program

Evening Events

More information coming soon!

For visa information view the following link. If you need an invitation letter for your visa please contact us at conferences@worldwish.org.